Category:GameMasters

A GameMaster or GM is a member of the Simutronics staff involved with in-game creation, events, policy enforcement, and more. GameMasters can be separated into two primary categories: Customer Experience and Development. While these categories denote a GM's principal responsibilities, it is common for GMs to contribute in many areas outside their main focus.

GameMaster Ranks

GameMasters progress through a series of ranks as their experience and responsibilities grow:

• Assistant GameMaster (AGM)
• Full GameMaster (FGM)
• Assistant Senior GameMaster (ASGM)
• Senior GameMaster (SGM)

Special Ranks

• Product Manager (PM)
• Emeritus GameMaster (EGM)

Other

• GameHosts

GameMaster Roles

Customer Experience GM

A Customer Experience GM handles most customer interaction. This interaction ranges from answering questions about technical issues and basic gameplay, to running merchant events and major invasions or storylines. Some Customer Experience GMs also work with Weddings, monitor the public message boards, perform liaison duties between the players and the Development team, and handle all types of player concerns and feedback.

Wedding GMs

Wedding GMs along with Wedding Coordinators communicate with players who pay for a GM Assisted Wedding.

• Coordinate wedding time and date
• Create custom items for the wedding including wedding clothes, food, drink, and party favors
• Add room messaging during the event
• Create temporary custom titles
• Provide party invitations

Guild Advocates

These advocates will have some duties previously associated with Liaisons, as well as other duties previously associated with Guild Gurus and Assistant Gurus. As members of the System/Guild Sub-teams, they will help maintain the sense of continuity for their "home guild" and keep things going in the right direction. The Guild "Liason" positions were eliminated in January 2008.

Guild Ally

A guild ally is an events GM (or CE GM) with the power to do events for a certain guild (or even guilds) on par with the advocate, but only overseeing the events side of things. Guild Ally is similar to Race Champion -- it is a position a GM takes on in addition to their main GM role, not a standalone position.

Premium GMs

• Host monthly Premium (aka Estate Holder) meeting
• Create new benefits for Premium members
• Alter items through LTB scrolls
• Create custom titles and personal messaging through LTB system
• Provide special merchants and alterers

GM Zadraes is in charge of Premium for Prime, and GM Lyneya runs The Fallen and Platinum Premium matters.

Race Champions

These are GameMasters who lead development and direction of a single playable race (Human, Elf, Rakash, etc...)

Development GM

A Development Team GM does not generally work directly with customers, choosing to focus mainly on creation and system coding. They are the designers of the game, and participate not only in the implementation asnd development of ideas, but also in the physical creation of them. This can be something as simple as the simple addition of a new verb to something as complicated as a massive change in the core game mechanics.

Sub-Teams

In the past, the Development team was broken into two distinct entities: the Guild teams and the System team. As of January 2008, these two groups have been merged into one team with four Sub-Teams. Namely: Lore, Magic, Survival, and Combat. These teams will be responsible for those guilds who share a primary skillset, as well as developing content within that skillset for other guilds. For example: The Magic team will focus on Clerical, Moon Mage, and Warrior Mage development, in addition to handling general magical development (i.e., devices and such), Bardic Enchantes, and spells for the other magic using guilds.

Systems/Guild Teams

Worlds Team