Email command

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The EMAIL command lists useful game-related emails.

Welcome to the Elanthian Post Office!

The following is a list of E-Mail addresses for the various departments you may need to contact. Below the description of the e-mail address is the link to the website form to contact that department, if available. Remember to always use sufficient postage.

Game-related E-mail listing

dr-events@play.net - For communication to the Events Team.

dr-libraries@play.net - Address for submitting book manuscripts.

dr-orders@play.net - For all concerns related to Orders (also requests to speak with Orders GMs)

dr-weddings@play.net - For DragonRealms Wedding concerns.

dr-contests@play.net - Address for contest submissions.

All Staff Applications

All Applications: https://www.play.net/dr/apply/gmapps/

Information about positions https://www.play.net/dr/apply/apply.asp

Feedback E-mail listing

feedback@simutronics.com - General Feedback concerns: https://www.play.net/dr/cservice/cs_entry.asp

drfeedback@simutronics.com - DragonRealms Feedback concerns: https://www.play.net/dr/cservice/cs_request.asp

drplatinum@simutronics.com - For DragonRealms Platinum Feedback concerns.

quests@simutronics.com - For Quest/Event related concerns (See NEWS 5 28).

restore@simutronics.com - For Character Restoral concerns (See NEWS 5 26):
https://www.play.net/dr/cservice/permarestoral_policy.asp

lockout@simutronics.com - For Accounts/characters that have been locked out.

Customer Service/Billing E-mail listing

billing@simutronics.com - For Billing and Account concerns: https://www.play.net/dr/cservice/cs_entry.asp

cancel@simutronics.com - For canceling subscriptions/extra characters/whole accounts:
https://www.play.net/dr/account/cancel.asp

access@simutronics.com - For those who are having problems accessing their accounts and are unsure why (this includes account reactivations) or are looking to have inactive characters re-attached to the account:
https://www.play.net/dr/account/reactivate.asp

transfer@simutronics.com - For those who are looking to transfer characters from one web account to another (See NEWS 5 6): https://www.play.net/dr/cservice/character_transfer.asp

custserv@simutronics.com - For the Customer Service department (this is separate from the Feedback e-mail listings).

techhelp@simutronics.com - For Techical Assistance with Simutronics services:
https://www.play.net/dr/cservice/cs_entry.asp

The Billing Department telephone number is 1-636-925-3172. They are open Monday-Friday from 11AM-6PM Eastern time.

Syntax

  • EMAIL