Bug command: Difference between revisions

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The '''BUG [[page type is::command]]''' works differently depending on which [[Front End]] is being used. In the [[Wizard Front End]] typing bug will produce syntax help as below:
The '''{{tt|BUG}} command''' is used while in-game to report a bug to Simutronics staff. The command works differently depending on which [[front end]] is being used.<br>
The {{tt|BUG}} command in-game sends an email to the appropriate staff member.


If you have things like screenshots that may be useful let us know in the BUG report and we'll contact you if the GM who ends up handling the bug thinks it will help.
This will issue an email to play.net's bug tracking database. Be as detailed as possible, describing what you were doing, the behavior you expected, and the behavior you experienced. Preferably you should be in the same room you were in when the bug occurred, holding the same equipment, and wearing the same gear, as this information will be included in the bug report. DO NOT ISSUE BUG REPORTS FOR GAME CRASHES OR LAG PROBLEMS. Do not use this mechanism to make suggestions or feature requests. Those should be posted to the forums.


==Syntax==
==Syntax==
===Wrayth===
:BUG {[[#Categories|category]]};{[[#Title|title]]};{[[#Text|text]]}
:BUG {[[#Categories|category]]};{[[#Title|title]]};{[[#Text|text]]}
:: ex. BUG room;The description is missing;The room description is blank for the interior of Abu's House of Weapons.
:: ex. BUG room;The description is missing;The room description is blank for the interior of Abu's House of Weapons.


===Genie===
For Genie and any other FE with a mapped semi-colon:
For Genie and any other FE with a mapped semi-colon:
:BUG {[[#Categories|category]]}\;{[[#Title|title]]}\;{[[#Text|text]]}
:BUG {[[#Categories|category]]}\;{[[#Title|title]]}\;{[[#Text|text]]}
:: ex. BUG room\;The description is missing\;The room description is blank for the interior of Abu's House of Weapons.
:: ex. BUG room\;The description is missing\;The room description is blank for the interior of Abu's House of Weapons.
⚫
===Categories===
⚫
::{category} must be one of the following:


===Vipmud===
For Vipmud the semi-colon is mapped as follows:
:BUG {[[#Categories|category]]}~;{[[#Title|title]]}~;{[[#Text|text]]}
:: ex. Bug room~;The description is missing~;The room description is blank for the interior of Abu's House of Weapons.

===Wizard===
In the [[Wizard]] front end, typing bug will produce syntax help as below:

This will issue an email to play.net's bug tracking database. Be as detailed as possible, describing what
you were doing, the behavior you expected, and the behavior you experienced. Preferably you should be in
the same room you were in when the bug occurred, holding the same equipment, and wearing the same gear, as
this information will be included in the bug report. DO NOT ISSUE BUG REPORTS FOR GAME CRASHES OR LAG
PROBLEMS. Do not use this mechanism to make suggestions or feature requests. Those should be posted to the
forums.

⚫
===Categories===
⚫
{category} must be one of the following:


:DragonRealms specific categories
:DragonRealms specific categories
:: CHARACTER - problems related to your character
::CHARACTER - problems related to your character
:: CREATURE - creatures and NPC problems
::CREATURE - creatures and NPC problems
:: MAGIC - problems with a spell, sign or symbol
::MAGIC - problems with a spell, sign or symbol
:: COMBAT - combat errors
::COMBAT - combat errors
:: ROOM - problems with a room or area
::ROOM - problems with a room or area
::CRAFTING - issues with crafting
:: TYPO - misspellings and grammar errors
::TYPO - misspellings and grammar errors
:: OTHER - problems with things not easily categorized Client specific categories
:: STORMFRONT - problems with the StormFront Front End
::ITEM - problems with an item. Please hold it in your hand.
:: ESCAPE - problems with the eScape Front End
::OTHER - problems with things not easily categorized
:Client specific categories
⚫
:: WIZARD - problems with the Wizard Front End
::WRAYTH - problems with the Wrayth Front End
::ESCAPE - problems with the eScape Front End
::WEBFE - problems with the WebFE
⚫
::WIZARD - problems with the Wizard Front End


===Title===
===Title===
Line 35: Line 57:


[[category:Commands|{{PAGENAME}}]]
[[category:Commands|{{PAGENAME}}]]

[[page type is::command| ]]

Latest revision as of 15:13, 3 February 2022

The BUG command is used while in-game to report a bug to Simutronics staff. The command works differently depending on which front end is being used.
The BUG command in-game sends an email to the appropriate staff member.

If you have things like screenshots that may be useful let us know in the BUG report and we'll contact you if the GM who ends up handling the bug thinks it will help.

Syntax

Wrayth

BUG {category};{title};{text}
ex. BUG room;The description is missing;The room description is blank for the interior of Abu's House of Weapons.

Genie

For Genie and any other FE with a mapped semi-colon:

BUG {category}\;{title}\;{text}
ex. BUG room\;The description is missing\;The room description is blank for the interior of Abu's House of Weapons.

Vipmud

For Vipmud the semi-colon is mapped as follows:

BUG {category}~;{title}~;{text}
ex. Bug room~;The description is missing~;The room description is blank for the interior of Abu's House of Weapons.

Wizard

In the Wizard front end, typing bug will produce syntax help as below: 

This will issue an email to play.net's bug tracking database.  Be as detailed as possible, describing what
you were doing, the behavior you expected, and the behavior you experienced.  Preferably you should be in
the same room you were in when the bug occurred, holding the same equipment, and wearing the same gear, as
this information will be included in the bug report.  DO NOT ISSUE BUG REPORTS FOR GAME CRASHES OR LAG
PROBLEMS.  Do not use this mechanism to make suggestions or feature requests.  Those should be posted to the
forums.

Categories

{category} must be one of the following:

DragonRealms specific categories
CHARACTER - problems related to your character
CREATURE - creatures and NPC problems
MAGIC - problems with a spell, sign or symbol
COMBAT - combat errors
ROOM - problems with a room or area
CRAFTING - issues with crafting
TYPO - misspellings and grammar errors
ITEM - problems with an item. Please hold it in your hand.
OTHER - problems with things not easily categorized
Client specific categories
WRAYTH - problems with the Wrayth Front End
ESCAPE - problems with the eScape Front End
WEBFE - problems with the WebFE
WIZARD - problems with the Wizard Front End

Title

{title} can be no more than 128 characters in length

Text

{text} can be no more than 875 characters


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