Policy:GameMasters

Current Policy

POLICY article 10:

Gamemasters

GameMasters are frequently on-duty to answer any calls for assistance which may arise. All players are encouraged to type ASSIST (or click on the "Assistance" button) if they are having a problem with game mechanics, which will notify any on-duty GameMasters that you have a question. GameMasters are not permitted, however, to give solutions to puzzles, supply inventory to the player, or divulge certain details which the player is supposed to discover for himself or herself. For example, a GameMaster could examine a locked chest to see if it was constructed properly, but would not typically be allowed to tell you its exact difficulty level, or what number you would have to roll in order to be able to open it.

GameMasters are not permitted to make personalized items for players, unless a special merchant event is in progress. GameMasters are forbidden to show any type of favoritism towards one player or another.

VERY IMPORTANT: Keep in mind that although GameMasters serve as Customer Service representatives, their main responsibility is to preserve the integrity of the game's rules and balance, and in situations where customer service may conflict with preserving the integrity of the game, the GameMaster is required to put the rules first.