Bug

The word bug typically refers to something that is not working as intended. BUG is also a command in DragonRealms that allows any player to report a bug to the DragonRealms staff.

Please note that while it is helpful to the community to have a central list of bugs, Elanthipedia is NOT the correct place to report the bug initially. In order to bring a bug to the GM's attention, either ASSIST while in game, use the BUG command, or go to the DragonRealms forums and report the bug in the proper area.

Usage

BUG HELP displays this information:

Usage:
Wizard, StormFront, Avalon, & WebFE
BUG (category);(title);(details) Example -- BUG ITEM;Cloak buggy;Cloak says it is being worn but it's in my hand.

Genie2 or Genie3
BUG (category)\;(title)\;(details)
Example -- BUG ITEM\;Cloak buggy\;Cloak says it is being worn but it's in my hand.
GENIE USERS PLEASE NOTE: Genie strips the semicolon character and in order to submit a bug, you must have a semicolon after the backslash.

(title) can be no more than 128 characters in length

(category) must be chosen from those listed under BUG LIST

This will issue an email to play.net's bug tracking database. Be as detailed as possible, describing what you were doing, the behavior you expected, and the behavior you experienced. Preferably you should be in the same room you were in when the bug occurred, holding the same equipment, and wearing the same gear, as this information will be included in the bug report. Note: When bugging an item, please hold it in your hand.
DO NOT ISSUE BUG REPORTS FOR GAME CRASHES OR LAG PROBLEMS. Do not use this mechanism to make suggestions or feature requests. Those should be posted to the forums.
You must supply some information.

Bug Categories

BUG LIST displays this menu: DragonRealms specific categories

CHARACTER - problems related to your character

CREATURE - creatures and NPC problems

MAGIC - problems with a spell, sign or symbol

COMBAT - combat errors

ROOM - problems with a room or area

CRAFTING - issues with crafting

TYPO - misspellings and grammar errors

ITEM - problems with an item. Please hold it in your hand.

OTHER - problems with things not easily categorized

Client specific categories

STORMFRONT - problems with the StormFront Front End

ESCAPE - problems with the eScape Front End

WEBFE - problems with the WebFE

WIZARD - problems with the Wizard Front End

{text} can be no more than 875 characters

Bug Abuse

Abusing a bug to gain any type of in game advantage, such as money or experience, is a violation of Simutronics policy and may result in loss of gains made, lock out from accessing the game, or other punishments at Simutronics' discretion.

If one types POLICY 5 in game they will get the following Simutronics policy:

Attempts to gain an unfair advantage which circumnavigates the letter and/or spirit of the rules presented in the documentation and the version notes, as judged solely by Simutronics, are a violation of policy. Types of abuse range from sending special characters or signals to the software to obtain an unusual result, to using normal game mechanics in ways they are clearly not intended.

Examples of serious bug abuse: Disconnecting from the merchant manager to avoid paying the purchase price of an item; finding a "feedback loop" with spells or mana points, which allows spells to be cast multiple times with little or no cost; repeatedly injuring yourself (or another character) in order to generate experience for an empath or cleric; finding a special circumstance in which to use a potion whereby its quantity is not decremented when it is used; abusing game mechanics to cause duplication of items or coins.

Abusing bugs disrupts the balance of DragonRealms and reduces its effectiveness to remain an entertaining product. Sometimes there will be a great temptation to abuse a bug for personal gain because the negative effect is not readily apparent. However it should be understood that the consequences of allowing bugs and loopholes to be exploited is so detrimental to the product, that Simutronics will exercise no tolerance whatsoever for anyone participating in this type of activity.

Bugs should always be reported. If you observe someone else abusing a serious bug, or discussing a plan to abuse one, and fail to report it, you are subject to the same penalties as they are. Serious bugs should be reported through DragonRealms Feedback.

Benefits obtained from bug abuse may be confiscated, at Simutronics' sole discretion. Failure to cooperate with Simutronics as to the extent or nature of a bug, or failure to be honest about the benefits obtained from bug abuse, is grounds for immediate lock-out from DragonRealms.

Related Forum Posts

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Additional Information

• DragonRealms 3.0 Bugs: a listing of known bugs from DragonRealms 3.0.
• Bug List: An older listing of bugs that is no longer maintained.